Popular Services

Requesting access to city applications to perform daily duties

Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.

Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards

Microsoft Outlook (Office 365) mail desktop and web access

Providing purchasing services for technology software and hardware by ensuring the request meets city standards and security levels.

Select this option if you need help with the goodyearaz.gov website.

Update and create location data to support business objectives

On board of new staff to set up access and supply city issued hardware/software. Off boarding staff from separation, retirement, etc. to collect city issued hardware and disable account access.

Requesting net new printers, service of existing, toner & supplies, toner recycle kits

Analyze location information, gain business insights and create information products.

Enter your idea for an upcoming project

Select this option if you want to post content to one of the city's social media accounts.

Access, group permissions, backup or recovery of files and folders

Select this option if you need a video produced. There are varying levels of video production which have very different turnaround times. Please provide as much information as possible so we can determine an accurate turnaround time.

Integrate location data with business system software and creation of location apps

Supporting and troubleshooting for MDCs, PD business applications and other technology.

Select this option if you need help creating a graphic.

Ensuring all city facilities provide sufficient network connections

Creation of performance or operational metrics and electronic data reporting

Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.

Select this option if you need photos taken or if you're looking for archived photos.

Description of IT project services offered and how to submit a new project request.

Request a new mobile phone or desk phone, report a phone issue, assistance with Call Center functions (i.e. call trees)

Supporting and troubleshooting for Fire business applications and other technology.

Install new sites, requesting changes to existing or integration of sites. Reporting of alarm, connectivity or trending issues.