Popular Services

Purchase approved decommissioned user hardware

Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.

Requesting access to city applications to perform daily duties

Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards

Supporting and troubleshooting for MDCs, PD business applications, and other technology.

Microsoft Outlook (Office 365) mail desktop and web access

Providing purchasing services for technology software and hardware by ensuring the request meets city standards and security levels.

Select this option if you want to post content to one of the city's social media accounts.

On board of new staff to set up access and supply city issued hardware/software. Off boarding staff from separation, retirement, etc. to collect city issued hardware and disable account access.

Requesting net new printers, service of existing, toner & supplies, toner recycle kits

Ensuring all city facilities provide sufficient network connections

Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.

Select this option if you need help creating a graphic.

Request to document business requirements and configure a new business application

Install new sites, requesting changes to existing or integration of sites. Reporting of alarm, connectivity or trending issues.

Supporting the city conference rooms with AV equipment and conferencing services

Updates GIS data when changes are needed to city infrastructure, utilities, addresses, or other spatial features.

Request a new mobile phone or desk phone, report a phone issue, assistance with Call Center functions (i.e. call trees)

Select this option if you need help getting the word out to the community about something the city is doing.

Report a potential security incident or request for review of security threats

Enter your idea for an upcoming project

Request help to reset or unlock your network password

Review and assess for budget needs associated to new or modified technology. If requesting hardware or new software for new positions, please use Position Request Form.

Select this option if you need help with the goodyearaz.gov website.