Service Availability:
Loaner Laptops: City staff can check out laptops for the day if you forgot your device at home or longer up to six (6) months for special projects.
Replacement Schedule based on purchase date:
| Device Type |
Replacement Schedule |
Standard Device |
| Laptops |
5 years |
HP |
| Desktops |
5 years |
HP |
| Monitors |
5 years |
(2) HP 24" Monitors, one with a built in web cam |
| Printers/Copies |
5 years or 1 million impressions |
Centralized Print |
| Cellular Phones |
2 years |
iPhone 12 on FirstNet (ATT) or iPhone SE on Verizon |
| Fax Machines |
5 years |
|
| AV |
5 years |
See Conferencing & AV service for details |
Service Availability:
M-F 8:00AM - 5:00PM excluding city holidays.
Service Levels: