Information Technology

Access to the Information Technology service catalog allowing you to browse services offered and create a request for assistance.

Categories (10)

Communication & Collaboration

Services that facilitate city communication and collaboration. Examples: Email, Teams, phones
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End User Devices (Computer, Laptop, Printers, Phones, Tablet)

Services that support access and use of city's devices and related peripherals. Includes: desktops, laptops, tablets, monitor, TV, and printers.
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Application Support

Perform configuration and support of new and existing applications and systems that support the business processes, including administration and user access.
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Public Safety

System and user support for Public Safety applications and end user devices
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Information Security

Security, data integrity, and compliance for city activities. Identify and access management, security consulting and education, incident response and investigation, and security policies and compliance
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SCADA

Control system for Public Works Water and Waste Water processes. Date gathering from remote locations to report and allow business decisions around sensors, actuator and controllers.
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Geospatial Information Systems (GIS)

Geospatial information management, spatial analysis, map creation and location-based app configuration (web, desktop, & mobile)
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IT Professional Service

Technical services for managing projects and technology budget review
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Network & Connectivity

Foundational services that support the operation and management of the enterprise IT environment. Includes data center services, database management, network and connectivity management, along with server and storage management.
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User & Application Access Management

Requesting access to the network for new employees and access to individual applications, files and folder, Request modification or to report an employee separation.
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