My Recently Visited Services
Requesting access to city applications to perform daily duties
Select this option if you have an item for an upcoming issue of the monthly InFocus magazine. Submissions are due 6-8 weeks prior to the month you're requesting due to production timelines. For example, content for the August InFocus would be due by mid-June.
Supporting and troubleshooting for MDCs, PD business applications and other technology.
Purchase approved decommissioned user hardware
Provides general GIS support, including one-time maps, reports, data exports, and spatial analysis
Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards
Supporting the city conference rooms with AV equipment and conferencing services
On board of new staff to set up access and supply city issued hardware/software. Off boarding staff from separation, retirement, etc. to collect city issued hardware and disable account access.
Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.
Providing staff options to meet virtually on MS Teams with video and voice options. Provide training and assistance, troubleshooting or other services.
Request to document business requirements and configure a new business application
Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.
Access, group permissions, backup or recovery of files and folders
Select this option if you want to post content to one of the city's social media accounts.
Supplemental form for submitting requests for vehicles or equipment. If service is required for new position, please use Position Request.
Select this option if you need help getting the word out to the community about something the city is doing.
Ensuring all city facilities provide sufficient network connections
Requesting net new printers, service of existing, toner & supplies, toner recycle kits
Description of IT project services offered and how to submit a new project request.
Providing purchasing services for technology software and hardware by ensuring the request meets city standards and security levels.