My Recently Visited Services
Supporting and troubleshooting for MDCs, PD business applications and other technology.
Select this option if you want to post content to one of the city's social media accounts.
Analyze location information, gain business insights and create information products.
On board of new staff to set up access and supply city issued hardware/software. Off boarding staff from separation, retirement, etc. to collect city issued hardware and disable account access.
Request VPN/Global Connect or Net Motion be enabled to work remotely
Integrate location data with business system software and creation of location apps
Request a new mobile phone or desk phone, report a phone issue, assistance with Call Center functions (i.e. call trees)
Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards
Requesting net new printers, service of existing, toner & supplies, toner recycle kits
Supporting and troubleshooting for Fire business applications and other technology.
Requesting access to city applications to perform daily duties
Description of IT project services offered and how to submit a new project request.
Access, group permissions, backup or recovery of files and folders
Supporting the city conference rooms with AV equipment and conferencing services
Select this option if you need help communicating with the media or if you need a news release.
Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.
Providing purchasing services for technology software and hardware by ensuring the request meets city standards and security levels.
Select this option if you need photos taken or if you're looking for archived photos.
Select this option if you need a video produced. There are varying levels of video production which have very different turnaround times. Please provide as much information as possible so we can determine an accurate turnaround time.
Select this option if you need help getting the word out to the community about something the city is doing.
Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.
Select this option if you have an item for an upcoming issue of the monthly InFocus magazine. Submissions are due 6-8 weeks prior to the month you're requesting due to production timelines. For example, content for the August InFocus would be due by mid-June.