My Recently Visited Services
On board of new staff to set up access and supply city issued hardware/software. Off boarding staff from separation, retirement, etc. to collect city issued hardware and disable account access.
Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards
Select this option if you have an item for an upcoming issue of the monthly InFocus magazine. Submissions are due 6-8 weeks prior to the month you're requesting due to production timelines. For example, content for the August InFocus would be due by mid-June.
Install new sites, requesting changes to existing or integration of sites. Reporting of alarm, connectivity or trending issues.
Review and assess for budget needs associated to new staff and new or modified technology. This includes supplemental and non-CIP budget requests.
Supporting and troubleshooting for Fire business applications and other technology.
Providing staff options to meet virtually on MS Teams with video and voice options. Provide training and assistance, troubleshooting or other services.
Supporting and troubleshooting for MDCs, PD business applications and other technology.
Select this option if you need help getting the word out to the community about something the city is doing.
Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.
Support to connect and display streaming TV or digital signage
Access, group permissions, backup or recovery of files and folders
Ensuring all city facilities provide sufficient network connections
Requesting net new printers, service of existing, toner & supplies, toner recycle kits
Education, and awareness of city security requirements, policies, and guidelines.
Integrate location data with business system software and creation of location apps
Select this option if you need photos taken or if you're looking for archived photos.
Requesting access to city applications to perform daily duties
Description of IT project services offered and how to submit a new project request.
Providing purchasing services for technology software and hardware by ensuring the request meets city standards and security levels.
Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.