My Recently Visited Services
Supporting and troubleshooting for MDCs, PD business applications and other technology.
Purchase approved decommissioned user hardware
Providing purchasing services for technology software and hardware by ensuring the request meets city standards and security levels.
On board of new staff to set up access and supply city issued hardware/software. Off boarding staff from separation, retirement, etc. to collect city issued hardware and disable account access.
Ensuring all city facilities provide sufficient network connections
Install new sites, requesting changes to existing or integration of sites. Reporting of alarm, connectivity or trending issues.
Support to connect and display streaming TV or digital signage
Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.
Providing staff options to meet virtually on MS Teams with video and voice options. Provide training and assistance, troubleshooting or other services.
Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.
Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards
Supporting and troubleshooting for Fire business applications and other technology.
Updates GIS data when changes are needed to city infrastructure, utilities, addresses, or other spatial features.
Requesting access to city applications to perform daily duties
Adding, removing or updating mobile applications for iOS and Android devices
Select this option if you need help communicating with the media or if you need a news release.
Select this option if you need help with the goodyearaz.gov website.
Creates or updates web maps and GIS applications such as GYMaps, existing GIS apps, Field Maps, and Survey123.
Description of IT project services offered and how to submit a new project request.
Request to document business requirements and configure a new business application
Report a potential security incident or request for review of security threats