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    Lookup Category Clear Category
    Services or Offerings?
    Application Access
    1. Services
    2. Information Technology
    3. User & Application Access Management
    Requesting access to city applications to perform daily duties
    Blocked Website
    1. Services
    2. Information Technology
    3. Information Security
    Investigate blocked web site
    CIP Project Request
    1. Services
    2. CIP Project Request
    Enter your idea for an upcoming project
    Conferencing & AV
    1. Services
    2. Information Technology
    3. Communication & Collaboration
    Supporting the city conference rooms with AV equipment and conferencing services
    Email
    1. Services
    2. Information Technology
    3. Communication & Collaboration
    Microsoft Outlook (Office 365) mail desktop and web access
    End User Devices (Desktop Computer, Laptop, Tablet, iPad, cell phone)
    1. Services
    2. Information Technology
    3. End User Devices (Computer, Laptop, Printers, Phones, Tablet)
    Replace, move or repair end user devices including desktop computer, laptop, Tablet, iPad, cell phone, monitors, mice, docking station and keyboards
    Existing Business Application
    1. Services
    2. Information Technology
    3. Application Support
    Enhance or upgrade existing business application to support new or modified business processes. Training on existing applications.
    External Website
    1. Services
    2. Digital Communications
    Select this option if you need help with the goodyearaz.gov website.
    File and Folder Management
    1. Services
    2. Information Technology
    3. User & Application Access Management
    Access, group permissions, backup or recovery of files and folders
    Fire Department
    1. Services
    2. Information Technology
    3. Public Safety
    Supporting and troubleshooting for Fire business applications and other technology.
    Graphics
    1. Services
    2. Digital Communications
    Select this option if you need help creating a graphic.
    InFocus
    1. Services
    2. Digital Communications
    Select this option if you have an item for an upcoming issue of the monthly InFocus magazine. Submissions are due 6-8 weeks prior to the month you're requesting due to production timelines. For example, content for the August InFocus would be due by mid-June.
    Internal Communications
    1. Services
    2. Digital Communications
    Select this option if you have an item for #Notes2Know, g-net or employee messaging. Content for #Notes2Know is due by 9:30 a.m. on Tuesdays.
    Litigation Hold Request
    1. Services
    2. Information Technology
    3. Information Security
    Request for IT to reserve the information technology hardware and software data
    Marketing Campaign
    1. Services
    2. Digital Communications
    Select this option if you need help getting the word out to the community about something the city is doing.