Services Provided:
On boarding new staff includes:
- issuing hardware (computer, monitors, keyboard, mouse, etc.) needed for the job position,
- cell phone (if applicable),
- setting up network account
- adding to shared folders/calendars
Off boarding staff includes disabling all city network accounts and retrieval of city assets. List any special access that shall be disabled.
Service Availability:
On/off boarding of staff is completed during business hours of Monday - Friday 8am - 5 pm.
Service Levels:
On boarding new staff requires the service request to be submitted at least five (5) business days prior to the employee's start date (enter this date in the due date). Positions that require specialized equipment, may be issued standard equipment until the specialized equipment arrives.
Off boarding request shall be submitted prior to the employee's last working day and the due date shall be the last day the employee works.