Follow these steps to request and purchase decommissioned equipment:
- Check Availability
Review the list of available items below. Do not submit a ticket for items not listed—such tickets will be closed. IT does not maintain a waitlist.
- Submit a Request
Click “Submit a Request” and complete the form with asset type and quantity.
Refer to purchase limits in SOP: IT Employee Purchase Program.
- Verification
The Service Desk will review your ticket. Verified items will be tagged with your name and ticket number.
- Notification
When items are ready, IT will notify you via the ticketing system (emails from notify@teamdynamixapp.com).
- Purchase
Buy items at the One-Stop counter (2nd floor, City Hall) only after IT notification. Inform the representative of the asset and quantity. A small credit card processing fee applies. You’ll receive a receipt.
- Pick-Up
Call the Service Desk at (623) 882-7850 to schedule pickup. No walk-ins. Bring your receipt. Items are held for 3 business days; unclaimed items return to inventory. You may verify equipment functionality at pickup.
- Documentation
The technician will record the asset tag/serial number, photograph the receipt, and attach it to the ticket.
- Final Terms
All sales are final—no warranty, refunds, or exchanges. The Service Desk cannot assist with setup or troubleshooting.
- Close Ticket
The ticket will be closed once hardware is transferred.
References: