Services Provided:
Support for connecting to the city's network or WiFi or adding new network connection in city buildings.
Service Availability:
Business hours are M-F 8:00 a.m. – 5:00 p.m. excluding Holidays. After hours support is available by calling IT Service Desk 623-882-7850 and pressing option 3.
Service Levels:
Repairs are acknowledged within 1 hour and work towards a resolution within 1 business day.