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This procedure shall establish a change request process produced by the IT Application & Business Analyst division. The change request process provides formalized communication for proposing, documenting, and implementing changes within a system. It ensures that decisions do not compromise the IT systems or business operations.

Instructions for DSD to resolve random error messages with the Accela integration.

Instructions specific to the Development Services Department for reporting an issue, requesting a service or how to initiate a change request.

Difficulty in viewing documents due to multiple overlapping layers.

Using the markup toolbar to add signatures to a current file in the Documents and Plans folder.

Adding or removing user(s) to a project template group for new projects and for any non-archived projects created with the project template.

Add existing user(s) to a project group on active projects.

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