Installation of Internet Explorer (IE) Components

Overview

ProjectDox requires the installation of their components when utilizing Internet Explorer (IE) as the web browser. An installation program or installer is a computer program that installs files, such as applications, drivers, or other software, onto a computer. Some installers are specifically made to install the files they contain; other installers are general-purpose and work by reading the contents of the software package to be installed. The below instructions are for external customers needing assistance with the installation of ProjectDox components.

Microsoft Edge replaced Internet Explorer 11 for city staff on June 15, 2022. Please follow the Internet Explorer (IE) Mode in Edge instructions found here to keep utilizing IE-based sites and apps.

Definitions

IE = Internet Explorer

Component = a piece of an application or project to be installed

Instructions

Click the “Install ProjectDox Components” link at the bottom of the login screen

• NOTE: The "Install ProjectDox Components" button is only visible while on the Internet Explorer browser

1. Select "Run" or "Save" ProjectDoxComponents.msi

2. Components Setup Wizard > Next

3. Select Installation Folder > Next

4. Confirm Installation > Next 

5. Do you want app to make changes to this devise? > Yes

   • NOTE: If an external user's network requires administrative access to download the component, the user will need to contact their network administrator to get access to download these controls. 

6. Installation Complete > Next