Services Provided:
When exploring new technology software or hardware, a request must be submitted to have IT review the feasibility of adding the technology to the city's environment and support structure. Additionally, the request will be reviewed in conjunction with the city's existing technology to ensure the functions are not duplicated and adds value. Work with the business teams to create a new technology deployment plan and support agreement.
Service Availability:
M-F 8:00 a.m. – 5:00 p.m. excluding Holidays
Service Levels:
New business applications may take up to 14 business days to gather information needed to assess.