Services Provided:
When exploring new technology software or hardware, a request must be submitted to have IT review the feasibility of adding the technology to the city's environment and support structure. Additionally, the request will be reviewed in conjunction with the city's existing technology to ensure the functions are not duplicated and adds value. This service also provides review and quotes for annual supplemental, FTE and non-CIP project requests.
Service Availability:
M-F 8:00 a.m. – 5:00 p.m. excluding Holidays
Service Levels:
Annual position supplemental requests are completed within 5 business days. New business applications may take up to 14 business days to gather information needed to assess.