Services Provided:
Supporting creation of collaborating teams, communicating via teams meetings and training. Teams is part of the Office 365 suite that all city staff have access to and is an effective form to fostering staff collaboration from multiple departments or even staff internal to the same department. Easy sharing of documentation, creating plans and issue tracking.
Service Availability:
M-F 8:00AM-5:00PM excluding city holidays
Service Levels:
Support is provided within 2 hours from receipt of ticket. Training request are scheduled within 1 day of request being made.