Basic Onboarding Cheat Sheet
Create Network account
Open Newly created Active Directory account. Add Email address and phone numbers, check Title, Org, Manager.
Assign Email license & Teams Phone license if needed
PD OFFICERS Get extensions/voicemail. Police Recruits do not get telephone extension/voicemail.
UPDATE AD & ASSET DB for new/inherited Hardware/Telephones
Email supervisor
Hello Manager's Name
The following account has been created.
Name:
Login:
Password: Welcome1
Email:
Phone: (623) 882-
XXXX account was referenced when establishing this user’s initial group membership. Below is a list of groups this user was added to. Please review the list and contact me if you have any questions or require changes made.
Security Groups Email Groups
Upon first login the user will be required to change their password. Passwords must be a minimum of 8 characters in length, include at least one uppercase character and at least one number or symbol.
Please contact the Help Desk at extension 7850 if the User requires any help logging into the system.
Email New Employee DL - DL EmployeeStatusChange
Hello, the IT Department received a request to begin the new employee onboarding process for the following user.
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User Name:
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Firstname Lastname
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Start Date:
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day/month/year
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Title:
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Department:
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Manager:
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Location:
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Employment Status:
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Full Time/Part Time
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Basic Template to close ticket
I have created a network account for the new user
Assigned a G3 email license and MS Teams Standard for GCC
Emailed their supervisor with login information
Ordered Cell phone and it's on its way
Emailed DL-Employee Status Change group
Closing Ticket