Overview
Accela Civic Platform is a web-based solution system for managing code compliance cases, documenting violations, and scheduling inspections.
An application gives an applicant official permission to initiate a process, such as a permit application to build a structure or change an existing building in some way. The initial application lets Development Services gather any necessary information, such as applicant information, contact information, work descriptions, addresses, and other details. The system has been set up various types of applications to help gather and manage the different data that is needed to collect for each type of application.
After an application is submitted, it continues to play a central role in the building and inspection process, as well as with the associated fees and contacts involved. You can search for applications and, depending on user privileges, information can be updated, enter inspection results, run reports, and manage financial transactions inherent to the application process.
Each of the entries in a list module is referred to as a record. Civic Platform users may work with many types of records in their daily duties. Records include objects such as applications, cases, licenses, permits, service requests, and work orders. Development Services has incorporated an application process into a departmental workflow, which ensures consistency by defining tasks to complete, and assigning personnel to those tasks.
Definitions
Instructions
Accela User Guides will be available following the 90 day implementation grace period.
- Accela Citizen Access User Guide
- Accela Civic Platform Basic Navigation
- Accela Civic Platform Code Enforcement User Guide
- Accela Civic Platform Development Services User Guide